Privacy Policy

 Last Updated: 28th October 2024 

At ProPitchDeckServices.com ("we," "us," "our"), we are committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use it, who we share it with, and your rights regarding your data when using our website, products, and services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect a variety of information to enhance our services, provide you with a personalized experience, and communicate effectively.1.1 Personal InformationWhen you engage with our Services, we may request personal information from you directly or through automated processes. This may include:

• Identity Information: Name, username, or any other identifier you provide to identify yourself.
• Contact Information: Email address, phone number, and any other contact details you share.
• Billing Information: Financial details, including credit card information, billing addresses, and payment preferences, collected through secure methods for processing payments.
• Profile Information: Information like your preferences, service feedback, and interests, which helps us customize our services.
• Communications with Us: Records of emails, phone conversations, and messages with our support team, including details you provide when participating in feedback forms, surveys, or customer support.

1.2 Automatically Collected InformationWe collect information automatically when you interact with our website or Services, including:

• Device Information: Type of device, operating system, IP address, and unique device identifiers to optimize site performance and security.
• Log Data: Information on your activity on our website, including the URLs of pages you visit, the duration of visits, links clicked, and the date and time of each interaction.
• Location Information: Approximate geographic location, based on IP address, to tailor content based on region.
• Cookies and Similar Technologies: Cookies, pixel tags, and similar technologies to remember your preferences and improve your experience. More details are available in our Cookie Policy.

2. How We Use Your Information

We use the collected information for a variety of legitimate business purposes, including:2.1 Service Delivery and Operations

• Account Creation and Management: To register you, authenticate your account, and manage your interactions with our Services.
• Transaction Processing: To securely process payments, manage billing, and send confirmations.
• Service Improvement: To assess and enhance our Services by monitoring user behavior, identifying technical issues, and improving usability.

2.2 Communication

• Customer Support: To respond to inquiries, troubleshoot problems, and provide ongoing customer service.
• Transactional Messages: To send updates, service notifications, and any relevant transactional information.
• Marketing and Promotional Content: If you have opted in, to share news, offers, updates, and information about our products and services. You can unsubscribe at any time.

2.3 Analytics and Research

• Performance Analysis: To conduct research and analysis on user behavior to optimize our Services and features.
• Aggregated Insights: To create aggregated or anonymized data that does not identify you directly but helps us understand trends and preferences.

2.4 Legal ComplianceTo meet legal obligations, comply with regulations, and respond to lawful requests from government authorities or in response to legal proceedings.

3. How We Share Your Information

We may disclose your personal information to certain third parties under the following circumstances:3.1 Service ProvidersWe engage trusted third-party service providers to perform certain functions on our behalf, including:

• Payment Processors: For handling payments securely.
• Cloud Storage Providers: For data storage and backup.
• Analytics Providers: For analyzing usage trends and site performance.

Each of our service providers is contractually bound to handle your data in compliance with applicable privacy laws and only use it as necessary to perform their tasks on our behalf.3.2 Business TransfersIn the event of a corporate transaction, such as a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the relevant third party, subject to confidentiality agreements.3.3 Legal ObligationsWe may disclose your information if required by law or to:

• Comply with a legal obligation: Respond to subpoenas, court orders, or other legal processes.
• Protect Rights and Safety: Protect the rights, privacy, safety, or property of ProPitchDeckServices.com, our employees, users, or the public.

4. Data Retention and Security

4.1 Data RetentionWe retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When the information is no longer needed, we will securely delete or anonymize it.4.2 Security MeasuresWe implement rigorous security measures to protect your personal data from unauthorized access, alteration, or destruction, including:

• Encryption: Secure encryption for sensitive data, both in transit and at rest.
• Access Controls: Restricted access to your data, limited to authorized personnel only.
• Ongoing Monitoring: Regular monitoring of our systems to detect and address potential vulnerabilities.

While we strive to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. We encourage you to use strong passwords and protect your personal information when online.

5. Your Rights and Choices

Under Estonia's data protection laws, you have rights regarding the information we hold about you:5.1 AccessYou can request a copy of your personal information that we hold.5.2 CorrectionYou may request that we correct or update any inaccurate or incomplete information.5.3 DeletionUnder certain circumstances, you can request the deletion of your personal information.5.4 Restriction of ProcessingYou may ask us to limit the processing of your personal information in specific situations.5.5 Data PortabilityYou can request a copy of your data in a structured, commonly used, and machine-readable format.5.6 Object to ProcessingYou may object to the processing of your data, including for marketing purposes.To exercise any of these rights, contact us at [email protected]. We may require verification of your identity before fulfilling your request.

6. International Data Transfers

As an Estonia-based company, we comply with Estonia and European Union data protection standards. However, your information may be processed outside the EEA in countries that may not have data protection laws equivalent to those in the EEA. In such cases, we ensure your data receives an adequate level of protection through standard contractual clauses or other lawful transfer mechanisms.

7. Cookies and Tracking Technologies

We use cookies, pixel tags, and other tracking technologies to enhance your experience, gather analytical data, and provide personalized content. You can control cookie preferences in your browser settings or opt out of certain types of cookies. For more details, please refer to our Cookie Policy.

8. Links to Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we will update the "Last Updated" date. Significant changes may be communicated via email or a prominent notice on our website. Please review this policy periodically.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:Email: [email protected]